Legal notice

By accessing and using this website, you agree to the following terms.
Website Content
We aim to ensure that all fresh food trading, service and product information published on this website is accurate, up to date, and reliable. Our professional team regularly reviews, optimizes and updates website content, product introductions and service rules to provide customers with standardized and reliable fresh food online shopping services.
Accuracy of Information
While we make every effort to ensure the accuracy and completeness of fresh food product parameters, origin descriptions, pricing, packaging standards and service regulations, minor discrepancies may occasionally occur due to natural individual differences of fresh ingredients, manual entry errors or delayed website updates. If you notice any inconsistencies, please feel free to contact us, and we will promptly review and correct them.
Use of Information
The information on this website including fresh food storage guidelines, eating tips and service explanations is provided for general guidance only. We encourage users to verify product freshness, storage requirements and cross‑border import rules independently before placing orders and making purchase decisions. We shall not be liable for losses caused by decisions made solely based on website content.
External Links
Our website may include links to third‑party logistics platforms, food supervision institutions and industry websites for your convenience and additional information. While we aim to link only to trusted and compliant sources, we are not responsible for the content, service quality and privacy practices of external sites.
Website Availability
We strive to keep the website accessible and functioning smoothly for browsing, inquiry and order placement at all times. However, temporary service interruptions may occur due to system maintenance, technical upgrades, network failures or unforeseen technical reasons.
Legal Compliance
We are committed to complying with New Zealand local food safety laws, cross‑border trade regulations and all applicable laws and regulations. Nothing in this legal notice is intended to limit or deprive any statutory consumer rights that cannot be excluded under applicable law.
Product Information
We make every effort to display detailed information of fresh food products including origins, specifications, shelf life, storage methods and pricing as accurately as possible. Minor natural variations in appearance, color and texture of fresh agricultural and aquatic products are inevitable. If you have any questions about product attributes and import restrictions, please contact us before purchasing.
Intellectual Property
All content on this website, including text, product images, design materials and branding elements, is owned or legally licensed by HAYDEN JAMES YOUNG and is protected by applicable intellectual property laws. Unauthorized reproduction, modification and commercial use are strictly prohibited.
Contact Information
If you have any enquiries or disputes regarding this legal notice, please contact us via official channels below:
Trade name: HAYDEN JAMES YOUNG
Phone number: +64 22 417 9061
Email: info@hayjam.shop
Physical address: 16 Lake Road, Frankton, WKO, Hamilton 3204, New Zealand